This policy applies to goatmilksoap.com and oshunsoap.com, and is effective as of July 9, 2025.

What We Collect

When you shop, sign up for emails, or create an account, we collect:

• Your name and email

• Shipping and billing addresses

• Payment info (securely handled through trusted third parties)

• Optional: phone number

We also collect basic info about how you use the site—like your IP address, browser type, time zone, and pages visited.

How We Use Your Info

We use your info to:

• Process orders and provide customer support

• Send you order updates and (optional) promotions

• Improve your experience on our website

• Help protect against fraud and unauthorized activity
  
  

Third-Party Services

We use trusted tools like Shopify, analytics providers, and email services. These platforms may collect information to help us run our site smoothly. They follow their own privacy practices, which we trust and review regularly.

We don’t sell your info—ever.

Cookies

We use cookies and similar tools to personalize your experience and understand how our site is being used. You can disable cookies in your browser if you’d like, though it may limit some features.

Children’s Privacy

Oshun is not intended for children under 13, and we don’t knowingly collect data from them. If you believe a child has submitted info, please contact us and we’ll remove it promptly.

How Long We Keep Your Info

We only keep personal data as long as necessary—for things like fulfilling orders, resolving issues, or legal/accounting reasons. Typically, this means no longer than 3–5 years.

International Visitors

We’re based in the U.S., but if you’re shopping from outside the U.S., your information may be transferred internationally. We take steps to ensure it’s treated securely, no matter where you are.

Your Rights

You’re in control of your data. You can:

• Ask what we’ve collected

• Update or correct your info

• Request deletion (unless we need to keep it for legal reasons)

• Opt out of promotional emails

• Withdraw consent if you’ve given it

Email concierge@goatmilksoap.com to make a request.

User Reviews & Comments

If you leave a review or comment on our site or social media, you agree we can feature it on our site, in emails, or marketing. We’ll never share your private info—just your words, with love.

Security

We use modern tools to protect your information. While no system is 100% foolproof, we do everything we can to keep your data safe.

No Guarantees

We work hard to keep our site accurate and up-to-date, but we can’t promise everything will always be perfect. We’re human. If something seems off, reach out—we’ll make it right.

Changes to This Policy

We may update this policy from time to time. If we do, we’ll update the date at the top. We recommend checking back every so often to stay informed.

Questions?

We’re here for you.
Email us at concierge@goatmilksoap.com